Shipping policy

Shipping Policy

Last updated: 4 September 2026

At Subcultrd, many of our products are made to order. Please allow time for your order to be prepared before it is dispatched.

Processing & Dispatch

Orders are typically prepared and dispatched within 2–3 working days.

During particularly busy periods, processing may take slightly longer. If there is a significant delay with your order, we will contact you.

UK Delivery

Delivery times are calculated from the date your order is dispatched, not the date the order is placed.

Estimated delivery times and available shipping options will be shown at checkout where applicable.

Please note that delivery times are estimates and may occasionally be affected by courier delays or circumstances outside our control.

International Delivery

Where international delivery is available, delivery times will vary depending on the destination.

International orders may be subject to customs duties, import taxes or other local charges. These charges, where applicable, are the responsibility of the customer.

Tracking Your Order

Where tracking is available for your chosen delivery service, tracking information will be provided once your order has been dispatched.

Incorrect Delivery Details

Please check your delivery address carefully when placing your order.

If you notice an error, contact us as soon as possible at sales@subcultrd.com. Once an order has been dispatched, we may not be able to change the delivery address.

Lost, Damaged or Delayed Orders

If your order arrives damaged, appears to be lost or has not arrived within the expected delivery timeframe, please contact us at sales@subcultrd.com with your order number and we will look into it for you.

Questions About Delivery

If you have any questions about your order or delivery, please contact:

Subcultrd
sales@subcultrd.com